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-All Sales are Final. No returns accepted on canvases, threads, accessories, or classes. -We do not store credit card or personal information, nor sell do we customer information to third parties. -Shipping is only available within the U.S. We do not ship internationally at this time. -All efforts are made to ship within two business days. Should merchandise be out of stock, we will contact you with expected ship date. However, merchandise in the online stock is usually in stock.